BATHROOM SPECIALISTS

FAQ's - Bathroom Fitting in Bradford

How long does it usually take to complete a bathroom?

Usually a bespoke bathroom fitting including tiling takes approx 7 - 10 days depending on the work that needs to be carried out, a simple straight swap of bath, toilet and sink would take 1 - 2 days 

How much does a bathroom cost?

Because bathrooms come in all different  shapes and sizes the costs vary from bathroom to bathroom

Will I ever be left without a toilet?

No! if the bathroom we are working on has the only toilet in the property we will always refit your toilet before we leave your property.

In an emergency do I pay a call out fee?

Our emergency call outs are free during our operating hours, you will only be charged for the first hours work and any hours thereafter (materials not included). A fee is applied out of operating hours. WE DO NOT CHARGE FOR TRAVEL TIME 

What if I need something done in an emergency and you don’t have the parts?

We carry alot of parts with us but unfortunatley we cannot carry everything, if by chance we do not have the required part we will make everything safe and return with the part as soon as is reasonably possible

Are you gas safe?

No we are not gas safe. but we can give you contact details of an approved contractor.   

GENERAL TERMS AND ADVICE

CONTACT DETAILS

Thomas Robinson - Trading as TJR Plumbing and tiling solutions

23 Coach Road, Baildon, Shipley, BD17 5JE

Contact 07971599511

email; tjr@plumbershipley.co.uk

Payments:

Deposits are  due on the first day of works. All progress payments shall be due on time on the date stated on the quotation form. Final payment shall be upon substantial completion and submittal of the final invoice.

Payments accepted by: cash, cheques, BACS, PayPal

Warranties and limitation on liability:

Contractor grants the customer a one year warranty on workmanship. In the event of a claim of defective workmanship, Please notify us at your earliest possible convenience and we can arrange to come and fix any problems you may have. Should fire, casualty, vandalism, storm(s) resulting in whole, or partial destruction of the building should occur during the work due it shall not be deemed the fault of the contractor, customer shall look solely to the homeowners insurance for recourse for any damage, and contractor shall not be liable.. All works are guaranteed for 12 months from date of completion, this covers parts (supplied only by us) and labour. Any specific manufacturer’s warranty will be provided on request.  Your statutory rights are not affected by our guarantee.  Our Warranties and Guarantees are not insurance backed. 

12-Month Workmanship Guarantee

Provider: TJR Plumbing and Tiling 

Guarantee Period: 12 months from date of completion

1. Scope of Guarantee

TJR Plumbing provides a 12-month guarantee on workmanship only, commencing from the date the works are completed.

This guarantee applies solely to faults that arise as a direct result of workmanship carried out by TJR Plumbing.

Where a fault is confirmed to be due to workmanship, TJR Plumbing will, at its discretion, repair or rectify the issue at no additional labour cost.

2. Materials Covered

This guarantee applies only to materials and fittings supplied by TJR Plumbing.

Any materials, fittings, sanitaryware, or components supplied by the customer or by third parties are not covered under this guarantee and remain subject to the manufacturer’s warranty (if applicable).

TJR Plumbing accepts no liability for the performance, failure, or suitability of customer-supplied or third-party materials.

3. Notification & Right to Rectify

As a condition of this guarantee, the customer must notify TJR Plumbing as soon as reasonably practicable of any suspected fault and before instructing any third party to investigate, repair, or alter the works.

The purpose of this guarantee is to ensure TJR Plumbing is given the opportunity to inspect, assess, and rectify any workmanship-related issues in the first instance.

Failure to provide TJR Plumbing with this opportunity may invalidate the guarantee.

4. Exclusions

This guarantee does not cover:

• Damage caused by third-party contractors, trades, or service providers

• Works that have been accessed, altered, repaired, or interfered with by others

• Consequential damage, including but not limited to ceilings, walls, floors, decorations, or finishes

• Emergency call-outs or investigations carried out by third parties without prior notification

• Fair wear and tear, misuse, lack of maintenance, or accidental damage

• Issues arising from existing pipework, structures, or systems not installed by TJR Plumbing

5. Third-Party Intervention

Where third-party contractors are instructed without prior notification to TJR Plumbing, or where works are accessed or altered by others, the guarantee will be rendered void in respect of the affected installation.

TJR Plumbing cannot warrant or accept responsibility for works that are no longer under its control.

6. Limitation of Liability

Under no circumstances shall TJR Plumbing be liable for indirect or consequential losses arising from any defect, including loss of use, inconvenience, or associated repair costs carried out by others.

Liability under this guarantee is strictly limited to rectification of workmanship defects as outlined above.

7. Statutory Rights

This guarantee is provided in addition to, and does not affect, the customer’s statutory rights under UK consumer law.

Tenants / Landlords:

Tenants should be aware that if you accept us to take on works, do not under any circumstance assume that your landlord will be paying for the work carried out. Always get permission from your landlord before calling out a tradesperson. If the invoice is not paid or the landlord refuses to pay the invoice the invoice will revert back to the tenant. In many cases especially with emergency call outs we will ask for payment as soon as the job is complete.     

Alterations:

Any extra work which is requested of or required due to the condition of the building may increase or decrease the price, provided for more or less time to complete work, for more or less materials or labour and other. In any case the customer will be notified of the alterations and agreement made in writing.

Customers covenant non-interference:

Customer shall not attempt to direct workers on the site, exclude them from the site, demand work from them, remove the permit from the site, or interfere in any way with the contractors work.

Contractors required insurance:

Contractor shall carry public liability insuranceof £2milliuon to cover the use of heat, plumbing and tiling works

Excess Materials:

In order to ensure there are enough materials to do the work(s), contractor may order more materials than may be necessary to complete said work(s). Any access materials will not result in a change of the agreed upon contract price. All materials remaining after completion of the work shall belong to TJR Plumbing and Tiling Solutions.

Act of God and delays:

In the event the completion of work is prevented or delayed due to damage or destruction of the building, fire, accident, vandalism, earth movement, hurricane, tornado, windstorm, theft, labour strikes, warfare, material shortage, delay of any council in issuing any required permit or certificate, or in performing inspections, litigation, or any act of God, then the completion of work shall be delayed until a later date.

Effective date of agreement:

An agreement becomes effective when both parties have agreed  and applicable terms such as insurance company approval and/or deposits are met.

Cancellation policy:

The customer may have a cooling-off period of at least 14 (fourteen) calendar days from the day the notice is sent, in which the customer can choose to cancel the contract and have any deposits returned.

Complaints:

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. Either call, write or email us on the details at the top of this document.

We aim to respond within 1 day of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Where we are cannot resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer your complaint to them please contact  0333 241 3209 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/.                                                   

CUSTOMER REVIEWS

Tom and Luis have now completed two jobs for us, a ground floor cloakroom and a full bathroom refit. We are very happy with the result in both cases. The work was completed to a high standard, on time and to budget. In both cases they suggested and implemented creative solutions to issues that had been concerning us. They were easy to have in the house, were respectful of our property and very thorough in clearing up at the end. We would say they are trustworthy and straightforward - andtherefore a pleasure to work with

Customer in West Yorkshire Posted on 10/06/2025

Booked Tom and Louis to completely renovate our bathroom, as we had booked the work for when we were away Tom went went way over and above what was expected and dealt with the unfortunately many issues with the supplier enabling us to have a relaxing break! The installation and finish is second to none, the guys are so friendly and easy to deal with....would recommend them in a heartbeat (in fact I already have :-) )

Customer in West Yorkshire Posted on 08/07/2024 

"Tom and Louis offer an excellent service and skilled workmanship. We were delighted with our new bathroom. Great attention to detail, friendly and professional. They were easy to communicate with and able to talk things through with us. It's never easy having work done but the stress is alleviated if you feel confident in the service. We highly recommend this business.

Customer in West Yorkshire Posted on 14/02/2024

"Full replacement of bathroom/en suite/downstairs cloakroom. All work completed within the planned three weeks. We were left with a working toilet and either a shower or bath throughout. The standard of finish is very high and Tom and Lou are a pleasure to have working in the house. Everything was talked through before decisions were made. I would recommend them to anybody.

Customer in West Yorkshire Posted on 06/12/2023

"Tom and Louie have just completed our new bathroom. They were there on time each day until the work was completed. Excellent workmanship carried out by both and would recommend to anyone wanting a new bathroom.

Jean in West Yorkshire Posted on 31/05/2022

"Tom and his team installed two bathrooms for us. They did a great job and didn’t rush they took their time to make sure it was right. They never left any mess, always cleared up after themselves. Would highly recommend them.

Stephanie in West Yorkshire Posted on 25/02/2022

"I had Tom and his team install 2 bathrooms for me, the workmanship was excellent, they left the house tidy every day, true professionals at what they do. I can’t recommend them enough, real friendly team, you will not be disappointed, we love our 2 new bathrooms.

Carl in West Yorkshire Posted on 29/04/2021

"We found TJR through Which Trusted Traders, preferring to always try and secure a Trusted Trader for works on our property. As always, we have been pleasantly surprised by the high level of customer service and the quality of the work completed. If only all traders were as reliable as Thomas, we could all schedule works more easily. Quick to reply to all emails, prompt upon the agreed day and all works carried out by a pleasant professional to a great standard. Thank you, TJR Plumbing and Tiling.

Ali in West YorkshirePosted on 26/03/2021

"This is the 2nd time I have chosen TJR Plumbing and Tiling. The 1st being a downstairs toilet installation 6 years ago. Our bathroom was outdated and well worn, so as I was so impressed the 1st time, I tasked Tom with the job. He met every expectation and him and his Tiler, Luis, worked like Trojans and completed the work quicker than we had hoped. Bathroom transformed, my wife very happy. Excellent standard top to bottom, Complete bathroom sweet, shower, waterproof flooring laid, and wallcabinet/mirror with LED lights, and a new PVC covering the ceiling with the latest low voltage LED lights and extractor fan. They were offered tea/coffee many times but prefer to continue working without a break. I am even more impressed than I was the first time. I have no hesitation in recommending them for any plumbing and tiling work

Customer in West Yorkshire Posted on 22/07/2020

"Our experience with Tom has been excellent. He is realy good at communication always replying to my emails within a couple of hours and always answers his phone. Tom recommended we buy the bathroom from easy bathrooms and was very pleased with the service there and the discount we got through him. When it came to fit the bathroom Tom and Luis fitted it to a very high standard and were punctual and respectful throughout. There were changes made part way through which Tom accomated for and wasable to advise. All in all brilliant company, trustworthy tradesmen. Will use again.

Stuart Posted on 30/03/2020

"Tom has just completed my bathroom refit and I could not be happier with the finish. Its absolutely beautiful. It's now my favourite room in the house. The tiles are beautiful and I love my new towel radiator. From the first consultation I knew we had the right man for the job, he suggested different things that I didn't think of, like simply moving my taps from one side to the other. Suggesting spotlights in the ceiling which look great, It's just awesome. The quality is top class. I can notrecommend him and his team enough. Thank you so much Tom

Customer in West Yorkshire Posted on 25/03/2020

"Tom and the guys at TJR plumbing organised fitting an electric shower where there hadn't been one before and also tiled a large section of my bathroom. I was just so impressed at helpful and communicative he was during the whole process. The electrician he arrange showed up on time (both times), was helpful and was a really great guy. Tom himself and his tiler did outstanding work with the shower and tiling. Gave them a key so they could get on with it whilst i was at work and had absolutely noproblems. I would not hesitate to recommend TJR Plumbing to anyone needing work done on their bathroom. Solid 10/10.

Customer in West Yorkshire Posted on 15/05/2019

"Had to call in again to fix another leaky pipe in my homes rather dodgy plumbing (hopefully all will be fully re done next year). In the mean time Tom has fixed the problem quickly and without fuss. Excellent value and I really can’t recommend TJR plumbing enough. Thanks for doing a great job.

Customer in West Yorkshire Posted on 13/05/2019

"Tom and Luis turned my shell of a bathroom into a super stylish shower room in just 7 days. Talented guys, highly skilled, really helpful, and very professional. Cannot recommend highly enough. Thank you both.

Tara, West YorkshirePosted on 04/05/2019

"I called 3 plumbers and Tom was the only one that turned up and am I glad the work he has done is fantastic. I would recommend him to any one and his tiler is the best.

Customer in West YorkshirePosted on 01/04/2019

"We contacted tjr based on numerous recommendations from work he had carried out. We had our bathroom completely transformed. I need to say Tom and his work colleagues are really friendly and professional and the quality of work was outstanding. I would confidently recommend tjr to any of my friends

Customer in West YorkshirePosted on 17/03/2019

"Second time I’ve use TJR and yet again I can’t praise enough. I needed an old broken mains shower removed and replaced. Job turned slightly more complicated than expected due to some botched plumbing (nothing to do with TJR) however Tom requoted a very good price and revised timescale and as usual all work was completed by that time to the usual high standards

Customer in West YorkshirePosted on 16/02/2019

"Initially I called TJR to deal with an emergency plumbing situation (bad water leak in kitchen due to old botched plumbing). Tom arrived within 30mins, sorted the problem quickly without any fuss. Having sorted that I asked if he could supply me with a quote for changing the taps and the plughole/waste on bath in the near future. He offered to do them there and then and did a splendid job overall. I would definitely recommend this company to anyone who needs an emergency plumber or someone whojust has some plumbing that needs doing. 10 out of 10"

Customer in West Yorkshire Posted on 26/01/2019

"Tom and Luis are the best team ever and deserve the highest recommendation. I have just moved into a new home and Tom and Luis have removed my bath and replaced it with a walk in shower. The work was carried out to the highest standard with attention to detail. I was kept upto date with their schedule and the work was completed on time. If there is a problem this team will resolve it. They have great respect for your home and leave everything clean and tidy. I used this team in my previous hometo fit a wet room and I will not use anyone else now. It is a pleasure to have them in my home Thank you Tom& Luis"

Capricorn Posted on 08/11/2018

"Complete rip-out of the old bathroom, stripped the timber cladded walls and suspended ceiling. Retiled the walls and floor and fit in a new suite. The work is now finished and is absolutely BRILLIANT. I was consulted with every decision, they were clean and tidied every evening before leaving, dustsheets on the stairs and landing (if you didn't go to the bathroom you wouldn't know they had been!) All in all the work is to a very high standard and the labour cost not unreasonable, which was set out in the (very clear) quote I couldn't recommend Tom and Lou highly enough!Thanks lads job well done!"

Neildavies 01/06/2018

"Thanks guys for a job well done. Love my new bathroom"

Sally Johnson 18/04/2018

"Tom and luis are fab fab fab!!! I cannot rate them highly enough! Every detail considered - absolutely brilliant !! New bathroom fitted in 8 days - tidy and kept mess to a minimum! You will not go wrong getting these guys in - they know what they’re doing - worth waiting for!"

Michelle Horne 29/11/2017

"Tom, Luis and team did an excellent job converting my parent's bathroom, to include a fabulous walk-in shower, add & move existing fittings, update the electrics and tile throughout. All the work was carried out on time and to a very professional finish. They are friendly, helpful and organised ... we're all really happy with the end result. Thanks guys"

Julie F26/05/2017

"TJR plumbing have recently completed our downstairs toilet and bathroom refurb. We are delighted with their work and cannot recommend them enough. They stuck to budget and made the whole process stress free. They left the house spotless every day and even put the kids safety gates back up after laying down protective material on the stairs. They went over and above and we now have 2 stunning bathrooms and a plumber we will use forever. 10 stars!"

Rhiannon 21/02/2017

"Tom and Luis have just completed a total refurb of our ensuite and I cannot fault their workmanship and attention to detail. For Tom, there are no problems, only challenges, which he seems to master with ease. They are prompt, efficient and take care to ensure that all is left clean and tidy at the end of the day's work. I would not hesitate to recommend them."

BelleD 13/10/2016

"Not often nowadays that one happily contacts a plumber again and again with a true feeling of their care and attention. Hope he can fit me in!"

Anne and Chris 15/09/2016

"The work was carried out in the time arranged and to a very high standard. Everything was left in a clean and tidy state with all rubbish removed. The disruption over the four days was minimal and we would certainly recommend the company."

Colin 26/05/2016

"I wish I had found this Trader months ago. Tom fitted the new sink (to replace sink damaged by Decorator) and left everything clean and tidy when he left. I would highly recommend this company".

reldnahc 13/04/2016

"What a find and a pleasure to have them in my home. Tom and Luis saved my sanity after a difficult experience. They liaised with my Building Inspector to resolve my problems and diid an excellent job refitting my Wet Room to make it safe for my Disabled husbands use. It looks great. A very professional team, discussing the days work each morning before starting. They are both highly recommended and I will definitely be using Tom's services again."

Capricorn10/03/2016

"Tom and Luis saved the day. After a nightmare situation with cowboy builders, and having spoken with Trading Standards I found TJR plumbers aka "The Cavalry". What a breath of fresh air. They were polite, professional, punctual, clean and tidy. They had to remove the floor and sanitary ware and start again as well as making good shoddy and incomplete work. They did so with good humour and without taking a cigarette or tea break !!!!! The completed bathroom is brilliant,very well finished with great attention to detail. Two lovely, friendly and helpful guys. Tom came out to mend a leak within 40 minutes of me calling late one evening. Nothing was too much trouble. I thoroughly recommend them and will certainly use them again should I need anything else doing. Absolutely Trusted Traders!"

SusanF 20/01/2016

"Tom and his partner installed a toilet and bathroom for us. Worked cleanly and efficiently. Always very courteous, friendly and polite. Nothing was to much trouble. Tiling outstanding. Excellent service with great quality workmanship and professionalism at a reasonable price. With TJR you will not be disappointed!"

Anihol (Bradford) 22/11/2015

"Very pleased with the work that Tom and colleague ("Mr Supertile") did on the full refurb of our bathroom. They were careful, considerate, polite, tidy and very professional. The finished project looks brilliant. Tom even improved and fixed other unrelated plumbing issues without being asked and at no cost. Will definitely recommend and use again. Thank you"

10/11/2015

"Arrived early, worked cleanly and efficiently and charged a fair price. I would certainly use again and would recommend to others"

Andrew L (Bradford) 10/09/2015

"Tom fitted our new bathroom. It was complete re-fit with everything being moved around. He was extremely professional throughout the process. He was always on time and very helpful. The work has been completed to an exemplary standard and any little snags Tom happily came and sorted with the same prompt efficiency he displayed throughout. We went away for the fortnight that the job took and we never once had a moments doubt or concern about leaving Tom and his team in our house. We returned to a fabulous new bathroom and a nice clean house. Tom also took the trouble to keep us up to date on progress while we were away. I cannot recommend his work highly enough and we shall certainly use his services again in the future". 01/09/2015

"I was immediately impressed with Tom's professionalism as soon as he visited the property. I have been equally impressed by the work he has carried out for us. The floor that he tiled looks superb. I would definitely call upon Tom's services again should I require any work in the future"

Sue - 23/09/2014

"I was having a problem with a water leak and found TJR, was impressed with their website and I gave them a ring. Tom came round the next day to sort me out. What a nice guy and you get a feeling of trust and professionalism after a minute of meeting him. I've had so many "bodgers" in the past so was pleased to have confidence in the job Tom would do. I wasn't wrong. No messing around and no mess :-) In fact, I was so impressed that I have asked for a quote to refurbish a bathroom."

09/09/2014

"I called in the afternoon for a non emergency small leak and he came round that evening and fixed it with minimal fuss and reasonable price."

Mark Somerville (Shipley) 20/02/2013

"We needed an emergency plumber when our toilet broke at 7:30 at night. We rang TJR and Tom turned up within 30 minutes. An hour or so later, all fixed! Brilliant service."

SKB Idle 05/12/2012

"Tom provided and installed a brand new shower for us. He was very helpful and thorough when discussing what he planned to do and provided us with a full breakdown of his quote and what exactly we were paying for so we were very well informed. His price was very reasonable so much so we didn't even bother to get another quote. Both he and his colleague were punctual and very polite at all times, they even put down plastic covers on all of the carpeted areas which I thought was very considerate of them. The job was finished sooner than they had stated which was a bonus and we are extremelly happy with his work. I would definately call Tom for any other plumbing requirements and would also recommend him to anyone who asks me for a recommendation for a plumber. He has two new very satisfied customers"

Jannine and Darren Jones (Bradford) 23/04/2012

"Most of us get that sinking feeling when we need a plumber. We all worry about getting shoddy workmanship for an extortionate price. I am delighted to report that you'll get the exact opposite with TJR plumbing. You'll get quality workmanship, professionalism, an astonishingly reasonable price and a friendly face as well. I waited until I was desperate before having my lavatory fixed, but now I know TJR plumbing, next time I get a leak I'll be on the phone straight away!"

Gary Blonder (Bradford) 21/03/2012

"Sunday night. I managed to drill through a water pipe buried in a wall. Water everywhere :-( TJR attended within 20 minutes and soon had us sorted. We thought £80 for a Sunday emergency call-out wasn't unreasonable.Highly recommended.Filling the hole in the wall will take longer. Getting back in with SWMBO will take longer still"

Micheal G (Baildon) 06/01/2013

Business Privacy Policy

This privacy policy sets out how TJR Plumbing and Tiling Solutions uses and protects any information that you give us when you use thiswebsite. TJR Plumbing and Tiling Solutions is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. TJR Plumbing and Tiling Solutions may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 05/04/2012.

What we collect

We may collect the following information:

Name

Contact information including email address

Demographic information such as postcode

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure,we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the address on the contact us page. We will promptly correct any information found to be incorrect.